How To Order
How to order:
Fill in the order form and email it to:
viglasky@optusnet.com.au
or mail it by snail post to:
Arizona Cactus Garden,
73 Heaths Rd.,
Hoppers Crossing, Vic 3029,
Australia
Payments:
I can accept American Express Credit cards now.
If you are in Australia, you can do an ETF (electronic transfer of funds) into my bank account on your computer, or make a deposit in any ANZ bank branch in Australia.
Acc. Name Vlado Viglasky
BSB 013664
Account No. 539 416 907
Some overseas customers need more details about my bank.
The name of my bank is Australia and New Zealand Banking Group Limited (ANZ)
The residential address of the bank is
Werribee Plaza
Heaths Rd.
Hoppers Crossing, Vic 3029
Australia
SWIFT number: ANZBAU3M
If you can’t make the transfer or deposit then I suggest Paypal. I found it to be the most effective, fastest and simplest. To find out all the details about paypal and how to sign up, go to https://www.paypal.com/en_US/m/378_ebay_paypal.htm After you sign up and log onto the Paypal website on the following address https://www.paypal.com/ click on the "Send money" tab. The new window will ask you the e-mail address of the person you want to send the money to. There you can enter my e-mail address viglasky@optusnet.com.au and enter the amount. In the message window you can type your postal address and/or any message for the recipient of the money. After you will click to go ahead with the transfer, Paypal will send me a message and then I can send you the goods.
Other forms of payment:
Postal money order. (If your order will be over $25 and if you will pay with PMO, I will refund you the $4.00 post office fee with extra cactus seeds of your choice.)
Bank or personal cheque payable to Arizona Cactus Garden.
Though Australia Post discourages sending bank notes in letters, cash payments are acceptable as well. Do not send coins, use postage stamps. So far no letters with cash or any other payments have been lost in mail.
No postage and handling on orders above $20. For orders under $20, please allow $2.50 for postage and handling. All prices include GST.
In the first 12 years there were no shipment lost in the mail, but in the last few years there were several incidents. I hear similar complaints from several other mail order businesses. I will not replace lost articles. For your peace of mind you can add $4.00 for registration and $1.05 for every $100.00 insurance.
Overseas Customers: Fill in the order form and send it with your payment to the above address. All prices quoted are in Australian dollars - AU$ and include 10% Goods and Services Tax for Australian customers. Overseas customers need to divide the price by 11 and multiply by 10 to calculate the total cost of their order. To find out how much your order will cost you in your currency go to www.xe.net/ucc/
Payments:
Credit card payments are not available anymore for reasons described above, with the exception of American Express. Paypal is now preferred form of payment.
I will not accept Personal cheques, Bank cheque or International Money Orders anymore from overseas customers, they cost too much to cash.
You can do a direst deposit into my bank account, the details of which are above.
Cash payments are acceptable in any of the hard currencies, but preferably in US$, AU$, NZ$, EU$, or GB pound. No postage and handling on orders above $30. For orders under $30, please allow $ 5.00 for postage and handling. Terms are: Payment with order and I may reduce the order in the event of underpayment at my discretion.
Requests for seeds will be honoured in the sequence of their receipt until the available supply is exhausted. Please list enough substitutes, as some seeds will be sold out. If you don't list substitutes, or not enough substitutes, please let me know what do you want me to do:
1, money to be kept in your credit for future orders;
2, refund;
3, the nearest substitute in seed (my choice);
4, more seeds.
I won’t be sending refunds overseas, as bank charges are unreasonably high.
In the Order Form, please quote the seed list number. Writing the full botanical name is optional, but makes it easier to avoid mistakes, especially when the numbers are hand written. List the seeds in numerical order, including quantity & price.
It is customary with the majority of overseas suppliers that when the stocks of 100 seeds packets are exhausted, it is substituted with 4 packets of 20’s. I have been following this practice for many years and so far there were no complaints. If there are orders of 50’s and the supplies are sold out, I give 2x20’s and if the order and my stocks allow it, with another item of sold out 50’s, I will give 3x20’s.
After you get the parcel, please compare what is on the work sheet printout and what I sent you. If there are discrepancies, please inform me and we will discuss the problem. We are all human and we make mistakes.
Please be aware of your own country’s import requirements and advise us accordingly, some countries are now insisting on phytosanitary certificates and where applicable CITES I certificates. Even though none of the cacti and succulents are native to Australia, and my trade will not affect their survival in their native habitat, AQIS does require of us to provide CITES certificates for exporting any of the seeds marked with # on the list. US Government requires phyto certificates for seeds, but the way it is written, I understand it is meant for large quantities - like tens of thousands seeds, or hundreds of grams for sawing whole fields - their concerns are seeds of weeds contaminating seeds of produce like vegetables or grains. In my case most of the seeds come from USA anyway and I am sending them in lots of 10 - 20 seeds, in very rare cases in lots of 100’s, where all the seeds are manually counted and any weed seeds would stick out like a sore thumb. I have sent hundreds of small orders of cactus seeds to USA and only one was returned asking for phyto certificate, but that was a big order. (One importer of cactus and succulents seeds told me that phyto certificate is required for quantities larger then 100 grams) All seeds will be packed securely in a blister lined bag or a box and posted by airmail.
Saving our trees:
In 2001 I wrote: “In my efforts to minimise operating costs I am even recycling seeds envelopes. I know that some of the envelopes don’t look pretty, but it seems that the customers can tolerate it - so far nobody complained, which is a great relief”, and one gentleman sent back empty seeds envelopes. I was really touched by that. The few recycled envelopes won’t save even one tree, but it is the thought that counts. From small seeds big cacti grow. Now I am getting more and more empty envelopes. I really like this, it shows that people care a lot more about the future of this planet than the advertisers and product promoters think.